Privacy policy

Noumadi – Privacy Policy

Noumadi 

Thank you for trusting Noumadi (“we”, “us”, “our”). Your privacy deeply matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or purchase our products (collectively, the “Site” or “Store”).

By using our services, you consent to the practices outlined here. Please read carefully before engaging with us.

1. Definitions

  • You, Your: refers to the customer, visitor, or user of our Site.

  • We, Us, Our, Noumadi: refers to Noumadi, the artisan brand and MSME.

  • Parties, Us: refers to both you and Noumadi in this agreement.

2. What Information We Collect

a. Personal Information (when you provide it):

  • Name, email, phone number, address (shipping/billing), and order history.

  • Payment details processed via secure gateways (Note: We do not store full payment card details).

b. Technical & Usage Data:

  • IP address, device/browser type, pages visited, and analytics data via cookies and related tools.

c. Communication Data:

  • Any messages, chats (including WhatsApp), or emails you send to us.

3. Why We Collect Data & How We Use It

We use your information to:

  • Process and fulfill orders.

  • Communicate about your order status, shipping, or support.

  • Optimize our Site and your shopping experience.

  • Send you updates, newsletters, or offers if you’ve opted in.

  • Comply with legal obligations or regulations.

4. Sharing Your Information

We do not sell or rent your data. We may share information with:

  • Logistics partners (e.g. Shiprocket) for order delivery.

  • Payment processors for transaction handling (e.g. Razorpay, PhonePe).

  • Customer support & tech providers for operations and enhanced service.

  • Legal authorities, if compelled by law.

All third parties must protect your data at the same level we do.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Allow seamless shopping and login experiences.

  • Gather anonymized analytics for website improvement.

  • Personalize your experience (e.g. keeping you logged in or remembering items).

You can disable cookies in your browser, but this may affect Shopping features and convenience.

6. Security of Your Data

We take appropriate technical and organizational measures to protect your data, including secure servers, encryption (SSL), and access controls. However, no online system is completely foolproof. Please avoid sending sensitive data in unsecured formats.

7. Your Rights Over Your Data

Depending on your location, you may have the right to:

  • Access or request deletion of personal information.

  • Opt out of promotional communications.

  • Withdraw consent where applicable.

To exercise these rights, contact us at namaste@noumadi.com or +91 9910807328.

8. Data Retention

We retain your information as long as needed for the purposes outlined above, unless otherwise required by law. Once no longer needed, we securely delete or anonymize your data.

9. Links to Third-Party Sites

Our Site may link to social media or external platforms. We are not liable for the privacy practices of those websites. Please review their policies separately.

10. Updates to Policy

We may update this policy occasionally. The updated version will always show the Effective Date. Your continued use of our Site means you accept changes.

11. Contact Information

For any questions or clarifications regarding this policy, reach out to us: